Fort Garry Industries is committed to protecting your privacy.
At Fort Garry Industries Ltd. (“FGI”), respecting privacy is an important part of our commitment to our customers and program participants. That is why we have developed The FGI Privacy Code. The FGI Privacy Code is a statement of principles and guidelines regarding the minimum requirements for the protection of personal information by FGI. The objective of The FGI Privacy Code is to promote responsible and transparent personal information management practices.
The following principles guide us in the collection, use, retention and disclosure of personal information.
COMMITMENT TO PRIVACY
At Fort Garry Industries Ltd. (“FGI”), respecting the privacy of personal information is an important part of our commitment to our customers and program participants. That is why we have developed this Commitment to Privacy, which forms part of the FGI Privacy Code.
When you purchase parts, service or equipment from FGI, apply for credit from FGI, or enroll in a program offered by FGI (such as the Loyalty Reward Program/Truckers Best Friend Program), you consent to our collection, use, retention and disclosure of the personal information that you provide, or have provided, to us for the following purposes:
- To carry out our normal business operations. This would include answering any product or service-related questions that you may have, understanding your needs and preferences, administering our programs, processing your order, arranging delivery of products to you, obtaining payment and maintaining proper tax and accounting records. Where another business is performing a service for us or for you, normal business operations would include our disclosure to that other business of that portion of your personal information that it requires in order to perform that service.
- To inform you about products, services and programs that may be of interest to you. We may send you flyers and contact you about products, services and programs available through FGI.
- To carry out any other legitimate business activity in respect of which you have provided consent for the collection, use, retention and/or disclosure of your personal information.
- To satisfy legal or regulatory requirements.
If you ask us to delete any of your personal information from our records, we will do so unless we have a legitimate reason to retain some or all of your personal information for an additional period of time that is reasonable in the circumstances.
For more information regarding our personal information practices or to ask any question that you may have about them, or if you wish to withdraw your consent to the use or disclosure of your personal information for any of the purposes identified above, please contact FGI’s Privacy Officer at (204) 632-8261 or via email at firstname.lastname@example.org. Access requests, inquiries or complaints should be addressed in writing to: Fort Garry Industries Ltd., 2525 Inkster Blvd., Winnipeg, Manitoba, R2R 2Y4, Attention: Privacy Officer.