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Parts Technician

Fort Garry Industries has an exciting opportunity for a Full-Time Parts Technician working out of our Sudbury branch. NOC C (6221)

This position is responsible for helping customers with the selection and purchase of parts for heavy duty trucks, trailers, buses, and other heavy equipment.

What we offer:

  • Competitive wages with a monthly bonus program
  • Extensive benefits program including health, dental and life insurance
  • Ongoing paid training
  • Annual review and pay increases
  • Advancement opportunities

Duties and Responsibilities:

  • Assist customers with assessing the correct parts for their need and application.
  • Processes orders from walk-in customers, over the phone and e-mail.
  • Assist our outside sales team in processing customer orders and inquiries.
  • Clearly and effectively communicate product features, benefits, and warranty policies
  • Provide information on related items, specials, and new products.
  • Locate and/or acquire items as required from stock, other locations, or suppliers.
  • Establish and maintain good customer relations through professionalism and conduct
  • Be available to work a Saturday shift and be on-call after hours.

Physical Demands and Equipment:

  • Handling of stock items that may include lifting or carrying of items up to 60 lbs.
  • CSA approved safety toed shoes required from the first day of this job. (Yearly safety shoe allowance)
  • Proper personal protective equipment (PPE) will be worn when required.


  • High school diploma or the equivalent
  • 1-year related experience in high volume customer service preferably in retail, industrial, wholesale, automotive or counter sales
  • Completion of Parts Technician journeyman certificate an asset.
  • Functionally literate and capable of recognizing parts numbers
  • Ability to work in a fast-paced environment with tight deadlines and attention to detail
  • Exceptional customer service and communication skills (both written & verbal)
  • Basic computer skills (Windows, Google Chrome, and Outlook)
  • Knowledge and experience in heavy duty parts, cataloguing and inventory systems an asset

Only those selected for an interview will be contacted.

Fort Garry Industries is a leading Distributor of Aftermarket Heavy Duty Truck and Trailer Parts and Service, Trailers, and Equipment. Established in 1919 and operating 19 locations from Ontario to British Columbia, we are a dynamic, growing organization dedicated to providing great customer service in a positive work environment.


Posted Date: 2022-04-14

Close Date: never

Location: Sudbury

Job Type: Full Time

Reference #: Winnipeg

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